Terms and conditions

These terms apply when you use the Find My Sparky website or submit an enquiry.

Information and matching service

Find My Sparky provides information and may assist with routing an enquiry to an electrical or related service provider. Submitting a form does not create a confirmed booking, guaranteed response time or contract for trade work.

Contractor relationship

Any quote, booking and trade work is subject to direct agreement between you and the contractor. Confirm the contractor’s identity, licence, insurance, scope, price, timing, warranties and compliance documentation before work begins.

Emergencies

This website is not an emergency response service. Call 000 for fire, smoke, electric shock, injury or immediate danger. Contact the electricity distributor for fallen powerlines or network faults. Do not rely on an email enquiry where urgent action is required.

Your responsibilities

You must provide accurate information, disclose known hazards, provide safe access and not request unlawful or unsafe work. You must not misuse the website, attempt unauthorised access or submit another person’s details without authority.

Website information

Content is general information for South Australian homeowners and is not a substitute for site-specific advice from a licensed professional. Prices, rebates, standards and requirements can change.

Liability

To the extent permitted by law, Find My Sparky excludes liability for indirect or consequential loss arising from use of the website or reliance on general content. Nothing in these terms excludes rights that cannot lawfully be excluded under Australian Consumer Law.

Intellectual property

Website copy, design and branding are owned by or licensed to Find My Sparky. You may not reproduce them commercially without written permission.

Changes

These terms may be updated by publishing a revised version on this page.

Contact

Questions can be sent through the booking form.